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Title

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Family Support Specialist

Description

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We are looking for a compassionate and dedicated Family Support Specialist to join our team. In this role, you will be responsible for providing comprehensive support services to families facing various challenges. You will work closely with families to assess their needs, develop individualized support plans, and connect them with appropriate resources and services. Your primary goal will be to empower families to achieve stability, self-sufficiency, and overall well-being. As a Family Support Specialist, you will conduct home visits, facilitate group sessions, and collaborate with community organizations to ensure families receive the necessary support. You will also provide crisis intervention, advocacy, and education to help families navigate complex systems and overcome barriers. The ideal candidate will have excellent communication and interpersonal skills, a strong understanding of family dynamics, and a commitment to social justice. You should be able to work independently and as part of a team, and have the ability to handle sensitive and confidential information with discretion. If you are passionate about making a positive impact in the lives of families and have the skills and experience required, we encourage you to apply for this rewarding position.

Responsibilities

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  • Conduct comprehensive assessments of family needs and strengths.
  • Develop and implement individualized support plans for families.
  • Provide crisis intervention and support to families in emergency situations.
  • Facilitate group sessions and workshops for families on various topics.
  • Collaborate with community organizations to connect families with resources.
  • Advocate for families within social service systems and other agencies.
  • Maintain accurate and up-to-date case records and documentation.
  • Conduct home visits to assess living conditions and provide support.
  • Offer guidance and education on parenting, financial management, and other relevant topics.
  • Monitor and evaluate the progress of families towards their goals.
  • Provide emotional support and counseling to family members.
  • Assist families in accessing healthcare, housing, and other essential services.
  • Develop and maintain positive relationships with families and community partners.
  • Participate in team meetings and case conferences.
  • Stay informed about current trends and best practices in family support services.

Requirements

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  • Bachelor's degree in social work, psychology, or a related field.
  • Minimum of 2 years of experience in family support or social services.
  • Strong understanding of family dynamics and child development.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Experience with crisis intervention and conflict resolution.
  • Knowledge of community resources and social service systems.
  • Ability to handle sensitive and confidential information with discretion.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office and case management software.
  • Valid driver's license and reliable transportation.
  • Bilingual skills (preferred but not required).
  • Commitment to social justice and equity.
  • Ability to work flexible hours, including evenings and weekends.

Potential interview questions

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  • Can you describe your experience working with families in a support role?
  • How do you handle crisis situations when working with families?
  • What strategies do you use to build trust and rapport with families?
  • Can you provide an example of a successful intervention you facilitated?
  • How do you stay informed about community resources and services?
  • What is your approach to developing individualized support plans for families?
  • How do you manage your time and prioritize tasks in a busy work environment?
  • Can you describe a challenging case you worked on and how you handled it?
  • How do you ensure confidentiality and handle sensitive information?
  • What motivates you to work in the field of family support services?
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